Privacy and Policy

LAST UPDATED: 26th November, 2024

Privacy Policy

1. Introduction

AgroHQ Ltd (“AgroHQ,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information about you when you use our Services.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and other contact details.
  • Usage Data: Information about how you use our Services, including device information, IP address, and browsing history.
  • Location Data: Precise location information if you permit us to access your location.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, maintain, and improve our Services.
  • To communicate with you, respond to your inquiries, and provide customer support.
  • To send you promotional materials and other communications.
  • To analyze usage patterns and improve our Services.
  • To comply with legal obligations.

4. Sharing Your Information

We may share your information with:

  • Service Providers: Third-party vendors who help us provide and improve our Services.
  • Legal Requirements: If required to do so by law or in response to a valid request from a law enforcement or government agency.
  • Business Transfers: In connection with a merger, sale, or other business transfer.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet-based service can be completely secure, and we cannot guarantee the absolute security of your data.

6. Data Retention

We retain your personal data for as long as necessary to provide our Services and fulfill the purposes described in this Privacy Policy. We may also retain certain information for legitimate business purposes or as required by law.

7. Your Rights

You have the following rights regarding your personal data:

  • Access: You can request a copy of the personal data we hold about you.
  • Rectification: You can request that we correct any inaccurate or incomplete data.
  • Erasure: You can request that we delete your personal data, subject to certain conditions.
  • Restriction: You can request that we restrict the processing of your data in certain circumstances.
  • Objection: You can object to the processing of your data in certain circumstances.
  • Data Portability: You can request a copy of your data in a commonly used format.

To exercise any of these rights, please contact us at [email protected].

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting on our website. Your continued use of the Services after any modifications indicates your acceptance of the updated Privacy Policy.

9. Contact Us

For any questions or concerns about this Privacy Policy, please contact us at [email protected].


Disclaimer Section

1. General Disclaimer
AgroHQ is designed to provide guidance, tools, and resources for plant, garden, and farm management. While we strive to ensure the accuracy and reliability of the information and AI-generated insights provided by the app, AgroHQ does not guarantee the absolute correctness, completeness, or applicability of the advice, data, or recommendations. All decisions made using the app’s features are at the sole discretion and risk of the user.

2. AI-Generated Insights Disclaimer
AgroHQ includes AI-powered features such as AgroDr, disease detection, weather forecasts, and smart analytics. These insights are generated based on data inputs and algorithms but are not substitutes for professional agricultural, veterinary, or environmental advice. Users are encouraged to consult certified experts when making significant decisions regarding their crops, livestock, or gardens. AgroHQ is not liable for any damages or losses arising from the use of AI-generated advice or diagnostics.

3. Image Analysis Disclaimer
Our image recognition and analysis tools aim to provide accurate assessments of plant health or conditions. However, environmental factors, image quality, and other variables may affect results. AgroHQ recommends cross-verifying the AI diagnosis with an expert before implementing any treatments.

4. Internet Dependency Disclaimer
Some features of AgroHQ, including AI tools and weather forecasts, require an active internet connection to function. AgroHQ is not responsible for any interruptions, delays, or inaccuracies resulting from poor network connectivity.

5. Liability Disclaimer
AgroHQ is not responsible for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use the app, including, but not limited to, crop loss, livestock harm, financial losses, or data inaccuracies.

6. Regulatory and Local Compliance Disclaimer
Users are responsible for ensuring that their use of AgroHQ complies with local agricultural, environmental, and privacy laws. AgroHQ is not liable for any legal or regulatory consequences resulting from the app’s usage.

7. Third-Party Integrations Disclaimer
AgroHQ may integrate with third-party services or tools. We do not control or endorse these third parties and are not liable for the accuracy, reliability, or privacy practices of their services.

By using AgroHQ, you acknowledge and agree to this disclaimer. If you do not agree, you are advised to discontinue using the app. For further inquiries or concerns, please contact our support team.